1. Ibyerekeye sosiyete
DOTADO STATIONERY STORE LTD ikora IKIZAME, urubuga rwo kwigira no kwitegura rufasha abakandida kwitegura ikizamini cy’amategeko yo gutwara ibinyabiziga cy’uruhushya rw’agateganyo gitangwa na Polisi y’u Rwanda.
IKIZAME iha abakoresha imfashanyigisho n’ibizamini by’imyitozo bibafasha gusuzuma ubumenyi bwabo, gusobanukirwa neza amategeko y’umuhanda no kwitegura ikizamini cya Leta.
IKIZAME ni urubuga rwigenga rw’uburezi. Ntabwo rufitanye isano, ntirwemewe cyangwa ngo rukorwe na Polisi y’u Rwanda cyangwa ikindi kigo cya Leta. IKIZAME ntikora ibizamini bya Leta, ntitanga impushya zo gutwara ibinyabiziga kandi ntitanga impamyabumenyi z’ibizamini bya Leta.
2. Serivisi n’ibicuruzwa
IKIZAME itanga serivisi z’uburezi hifashishijwe ikoranabuhanga zikurikira:
Ibizamini by’imyitozo byo kuri murandasi bifasha abakandida kwitegura ikizamini cy’uruhushya rw’agateganyo gitangwa na Polisi y’u Rwanda.
Kubona ibibazo by’imyitozo y’amategeko y’umuhanda n’imfashanyigisho.
Ibizamini by’igerageza bigana imiterere n’uburyo ikizamini cy’amategeko gikorwa.
Kubona amanota ako kanya no gusuzuma imikorere kugira ngo umenye aho wakongera kwiga.
Gahunda zishyuwe zitanga ibizamini by’inyongera n’izindi mfashanyigisho.
Gukomeza kunoza no kuvugurura imfashanyigisho.
Serivisi zose zitangwa hakoreshejwe urubuga rwa IKIZAME nyuma yo kwishyura no gufungurirwa serivisi. Intego ya IKIZAME ni ugufasha abiga kwitegura no kwisuzuma mbere yo gukora ikizamini cya Leta gikorwa na Polisi y’u Rwanda.
3. Amakuru yerekeye kwishyura
Abakiriya bashobora kugura ibizamini bakoresheje uburyo bwo kwishyura buri ku rubuga rwa IKIZAME, hakoreshejwe MTN MoMo cyangwa Airtel Money.
Igiciro cya buri kizamini giterwa n’umubare w’ibizamini waguzwe: ibizamini 1–9 ni 100 RWF kuri kimwe, 10–14 ni 80 RWF kuri kimwe, 15–20 ni 70 RWF kuri kimwe, naho 21 cyangwa birenga ni 50 RWF kuri kimwe.
Kurikiza amabwiriza agaragara mu gihe cyo kwishyura kandi wemeze ubwishyu kuri telefoni yawe.
4. Politiki yo gusubiza amafaranga
IKIZAME itanga serivisi z’uburezi n’imfashanyigisho bikorerwa kuri murandasi. Kubera ko ibikubiyemo biboneka ako kanya nyuma yo kwishyura, ubwishyu muri rusange ntibusubizwa.
Ariko, gusubiza amafaranga bishobora gusuzumwa mu bihe byihariye bikurikira:
Ubwishyu bwikubye bwakozwe n’umukiriya atabigambiriye.
Ubwishyu bwemejwe ariko serivisi yaguzwe ntifungurwe kubera ikibazo cya tekiniki cyagenzuwe.
Amafaranga yishyuwe nabi kubera ikibazo cyemejwe cya sisitemu cyangwa uburyo bwo kwishyura.
Gusaba gusubizwa amafaranga bigomba gukorwa mu gihe kitarenze iminsi 7 ya kalendari uhereye ku itariki yo kwishyura, kandi buri busabe bugasuzumwa ukwabwo.
5. Ibihe amafaranga adasubizwa
Amafaranga asanzwe ntasubizwa muri ibi bihe bikurikira:
Umukiriya yamaze gufungura cyangwa gukoresha ibikubiyemo by’ikoranabuhanga yaguze.
Umukiriya ahinduye igitekerezo nyuma yo kugura serivisi.
Amakuru atari yo yatanzwe n’umukiriya ateje ikibazo mu gutanga serivisi.
Igihe cyo kubona serivisi cyatangiye cyangwa cyaramaze gukoreshwa.
6. Politiki yo guhagarika serivisi
IKIZAME igurisha ibizamini mu mapaki ashingiye ku mubare. Ibi bintu bigurwa si abonema yishyurwa buri gihe.
Niba ubwishyu bwararangiye ariko ibizamini ntibifungurwe, twandikire utange nimero ya telefoni wakoresheje n’amakuru y’ubwishyu.
Nta gihe cya abonema yisubiramo gihari cyo guhagarika. Gusaba gusubizwa amafaranga bikurikiza amabwiriza yavuzwe haruguru.
8. Ivugururwa ry’amabwiriza
DOTADO STATIONERY STORE LTD ishobora kuvugurura aya mabwiriza agenga ibicuruzwa, serivisi, gusubizwa amafaranga no guhagarika serivisi igihe bibaye ngombwa.
Impinduka zose zizatangazwa ku rubuga rwa IKIZAME kuri ikizame.rw kandi zitangire gukurikizwa nyuma yo gutangazwa. Turagusaba gusura uru rupapuro kenshi.
Ufite ikibazo kuri aya mabwiriza?
